HERBAL N – Terms & Conditions

Effective Date: June 19, 2025

This document is an electronic record in compliance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020. By accessing, browsing, or using the Herbal N website (www.herbaln.in) or purchasing products, you (“User” or “Customer”) agree to be legally bound by these Terms and Conditions (“T&C”).

1️⃣ User Eligibility

Access to this Website is permitted only to individuals capable of forming legally binding contracts under Indian law (Indian Contract Act, 1872).
Minors may use the Website only under the supervision of parents or legal guardians.
Corporate users must have valid authorization from their respective organizations.

2️⃣ Amendments to Terms

Herbal N reserves the right to modify or update these Terms & Conditions at any time.
Updated terms will be posted on the Website and shall take effect immediately upon posting.
Continued use of the Website after such updates constitutes your acceptance of the revised terms.

3️⃣ Products

Herbal N offers wellness products for personal use only.
Products are not for resale or commercial distribution without prior written consent.
Product descriptions are indicative; actual product packaging may vary.

4️⃣ Customer Communication

By using the Website, you consent to receive communications (transactional, promotional, or service-related) via email, SMS, phone calls, or WhatsApp.
You may opt out of promotional communications by:
- Using the unsubscribe link in emails.
- Contacting us at herbalnproducts@gmail.com.

5️⃣ Intellectual Property

All content, trademarks, designs, logos, product packaging, and related materials are the exclusive property of Herbal N.
No content may be copied, reproduced, modified, or distributed without written permission.

6️⃣ Payments

We accept payments through Credit Cards, Debit Cards, Net Banking, Wallets, UPI, QR Codes, and Cash on Delivery (COD).
Prices are inclusive of applicable taxes unless stated otherwise.
Prices and offers may change without prior notice.

7️⃣ Delivery & Shipping

We offer same-day delivery within select locations in Tamil Nadu, using our authorized commission-based delivery partners.
For other locations across India, delivery is via trusted courier partners with standard delivery times.
Shipping charges, delivery timelines, and related policies are detailed in our Shipping & Delivery Policy.

8️⃣ Account Management

Users may create one account per person.
You are responsible for maintaining the confidentiality of your account credentials.
Herbal N reserves the right to suspend or terminate accounts for any violations of these Terms.

9️⃣ Website Usage

You agree to use the Website only for lawful purposes.
You must not upload or transmit any harmful, defamatory, obscene, or unlawful content.
The Company reserves the right to monitor content and remove any objectionable material.

🔟 Security & Site Access

Any unauthorized attempt to access secured portions of the Website or interfere with site functionality is prohibited.
Violations may result in legal action.

11️⃣ Product Availability

Product availability is subject to stock levels and may change without prior notice.
In rare cases of unavailability, the Company may cancel orders and process refunds accordingly.

12️⃣ Tracking & Order Updates

Customers will receive order tracking details via SMS or WhatsApp once dispatched.
Real-time delivery coordination is done for same-day deliveries within Tamil Nadu.

13️⃣ Disclaimer of Warranties

The Website and Products are provided on an “as is” basis.
Herbal N makes no express or implied warranties, including fitness for a particular purpose.

14️⃣ Limitation of Liability

Herbal N’s liability is limited to replacement or refund of products as per our Return & Refund Policy.
We are not liable for any indirect, incidental, or consequential damages.

15️⃣ Indemnification

You agree to indemnify and hold Herbal N harmless from any claims, damages, or losses arising from your breach of these Terms or misuse of the Website.

16️⃣ Privacy Policy

User privacy is important to us. Details on how we collect and protect your data are outlined in our Privacy Policy.

17️⃣ Force Majeure

Herbal N is not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, or disruptions in logistics or supply chains.

18️⃣ Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

19️⃣ Termination

Herbal N reserves the right to terminate or suspend access to any user for violations of these Terms.
Certain provisions shall survive termination, including intellectual property rights, disclaimers, indemnification, and governing law clauses.